Legal notice

LEGAL NOTICE

Effective Date: October 15, 2026

1. Business Identification

This website is operated by:

Innisfil Creek Honey Ltd.
6090 10 Sideroad
Cookstown, Ontario
Canada
L0L 1L0

Telephone: 705-456-5093
Email: sales@innisfilcreekhoney.com
Website: innisfilcreekhoney.com

Innisfil Creek Honey Ltd. is an Ontario business engaged in the production, sale and distribution of Bees, honey, honey products, beekeeping equipment, hive components and related products and services.

2. Purpose of This Website

This website is provided to allow customers to learn about and purchase products and services offered by Innisfil Creek Honey Ltd.

By accessing or using this website, you agree to comply with this Legal Notice, our Terms & Conditions, Privacy Policy, Shipping Policy and Return & Refund Policy.

If you do not agree with these terms, please do not use this website.

3. Product Information

We make reasonable efforts to ensure that information appearing on this website is accurate, complete and current.

However, product descriptions, photographs, dimensions, colours, specifications, availability and other information may occasionally contain errors or may change without notice.

Photographs are provided for illustrative purposes. Actual products may vary slightly from photographs because of manufacturing variations, natural materials, packaging changes, lighting, screen settings or other factors.

Natural Honey Products

Honey is a natural agricultural product. Its colour, flavour, aroma, consistency and texture may vary depending on floral source, season, location and other natural factors.

Honey may naturally crystallize. Crystallization is a normal characteristic of honey and does not, by itself, indicate that the product is defective or spoiled.

4. Beekeeping Equipment

Beekeeping equipment and supplies sold through this website are intended for their ordinary beekeeping purposes.

Beekeeping involves inherent risks, including exposure to bees, stings, smoke, tools, equipment, lifting and outdoor working conditions.

Customers are responsible for using appropriate protective equipment, following manufacturer instructions and using reasonable safety precautions.

Products should not be modified or used for purposes for which they were not designed.

5. Product Availability

All products are subject to availability.

We reserve the right to discontinue products, limit quantities or change product specifications without notice, subject to applicable law.

If a product ordered by a customer becomes unavailable, we will contact the customer and, where appropriate, offer a replacement, alternative product, delay with the customer's agreement or refund.

6. Pricing

All prices displayed on the website are in Canadian dollars unless otherwise stated.

Applicable taxes and shipping charges will be displayed during checkout where applicable.

We reserve the right to change prices at any time.

If an obvious pricing or product-description error occurs, we reserve the right to correct the error and, where appropriate, cancel an affected order and refund amounts paid.

Nothing in this section limits any rights available to consumers under applicable law.

7. Online Purchases

Orders placed through this website are subject to our Terms & Conditions.

By submitting an order, the customer confirms that the information provided is accurate and that the customer has authority to use the selected payment method.

Order confirmations and other transactional communications may be sent electronically.

Ontario consumer-protection legislation may provide additional rights relating to internet agreements, including requirements concerning disclosure, cancellation and delivery of agreements. Nothing on this website is intended to restrict those rights.

8. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

Nothing in our return policy, this Legal Notice or our Terms & Conditions is intended to waive or restrict any statutory consumer rights or remedies that cannot legally be waived or restricted.

Food products, including honey, may be subject to additional return restrictions for food-safety reasons, as described in our Return & Refund Policy.

9. Shipping

Shipping and delivery are governed by our Shipping Policy.

Delivery dates and times provided by carriers are estimates unless expressly stated otherwise.

We are not responsible for carrier delays or other circumstances outside our reasonable control, subject to applicable law.

Customers are responsible for providing complete and accurate delivery information.

10. Food Products

Food products sold through this website should be stored and handled in accordance with the instructions provided on the product packaging.

Customers should review product labels for ingredient, allergen, storage and other applicable information.

Where applicable, our food products are labelled in accordance with Canadian federal and provincial requirements.

Customers should contact us before purchasing if they have questions about ingredients or potential allergens.

11. No Medical Advice

Information concerning honey, bee products, food products or other products appearing on this website is provided for general informational purposes only.

Nothing on this website constitutes medical, nutritional or professional advice.

We do not represent that honey, bee products or any other product sold through this website will diagnose, treat, cure or prevent any disease or medical condition unless an express claim is legally permitted and made in accordance with applicable law.

Customers with medical or dietary concerns should consult an appropriately qualified healthcare professional.

12. Intellectual Property

Unless otherwise indicated, all content appearing on this website is the property of Innisfil Creek Honey Ltd. or is used with permission.

This includes, without limitation:

company names;
logos;
trademarks;
photographs;
product photographs;
graphics;
videos;
written content;
product descriptions;
website design;
page layouts;
original artwork;
downloadable materials; and
other website content.

This material may not be copied, reproduced, modified, distributed, republished, sold or commercially exploited without our prior written permission, except as permitted by applicable law.

13. Trademarks

"Innisfil Creek Honey", "Innisfil Creek Honey Ltd." and associated logos, names, product names and branding may constitute trademarks or trade names of Innisfil Creek Honey Ltd. or their respective owners.

Nothing on this website grants any licence or right to use our trademarks without prior written permission.

Third-party trademarks appearing on this website remain the property of their respective owners.

14. Customer Reviews and User Content

If customers submit reviews, photographs, comments, testimonials or other content to us, customers represent that they have the right to provide that content.

By submitting content, customers grant Innisfil Creek Honey Ltd. a non-exclusive, royalty-free, worldwide licence to use, reproduce, display and publish the submitted content for legitimate business and promotional purposes, subject to applicable law.

We reserve the right to remove content that is unlawful, defamatory, misleading, abusive, fraudulent, offensive or otherwise inappropriate.

We do not guarantee that customer reviews represent the views of Innisfil Creek Honey Ltd.

15. Website Availability

We attempt to keep our website available and functioning properly.

However, the website may occasionally be unavailable because of:

maintenance;
upgrades;
technical problems;
internet or telecommunications failures;
cybersecurity incidents;
third-party service interruptions; or
circumstances beyond our reasonable control.

We do not guarantee uninterrupted or error-free website operation.

16. Third-Party Services

Our website may rely on third-party services, including Shopify, payment processors, shipping providers, analytics providers, advertising services, email providers and other technology providers.

Third-party services may have their own terms and privacy policies.

We are not responsible for the independent policies or practices of third-party service providers, except where applicable law provides otherwise.

17. External Links

Our website may contain links to third-party websites.

These links are provided for convenience and informational purposes.

We do not control or endorse third-party websites unless expressly stated.

We are not responsible for the accuracy, availability, security, content or privacy practices of third-party websites.

18. Website Security

Users must not attempt to interfere with the operation or security of this website.

Prohibited activities include, but are not limited to:

unauthorized access;
introducing malware;
attempting to circumvent security measures;
interfering with website servers;
automated attacks;
unauthorized data extraction; and
activities intended to disrupt website operation.

We reserve the right to take appropriate action where unauthorized or unlawful activity is suspected.

19. Limitation of Liability

To the maximum extent permitted by applicable law, Innisfil Creek Honey Ltd. will not be liable for indirect, incidental, special or consequential losses arising from:

use of or inability to use this website;
reliance on website content;
delays in website availability;
third-party services;
carrier delays;
misuse of products; or
circumstances beyond our reasonable control.

Nothing in this Legal Notice excludes or limits liability that cannot legally be excluded or limited.

Nothing in this Legal Notice excludes or limits statutory consumer rights, warranties or remedies that cannot legally be excluded or limited.

20. Product Use and Safety

Customers are responsible for reading and following product instructions, warnings and safety information.

Beekeeping equipment should be used by individuals who understand the risks associated with beekeeping and who use appropriate protective equipment.

Customers are responsible for determining whether a product is appropriate for their intended use.

Where manufacturer instructions or warnings are provided with a product, those instructions should be followed.

21. Privacy

Our collection, use, disclosure and protection of personal information are governed by our Privacy Policy.

By using our website, customers acknowledge that personal information may be processed as described in that policy.

22. Electronic Communications

By communicating with us electronically or placing an order through our website, you consent to receiving electronic communications relating to your transaction, including order confirmations, invoices, shipping notifications and customer-service communications.

Marketing communications are subject to applicable Canadian anti-spam and privacy legislation.

23. Compliance With Laws

Users agree to use this website only for lawful purposes and in accordance with applicable federal, provincial, territorial and municipal laws.

Nothing contained in this Legal Notice is intended to override mandatory legal requirements applicable to a particular transaction or customer.

24. Governing Law

This Legal Notice and your use of this website are governed by the laws of the Province of Ontario and the applicable laws of Canada.

Subject to any mandatory consumer-protection legislation or other applicable law, disputes relating to this website or purchases made through it will be governed by the courts of Ontario at the court that is closest to Innisfil Creek Honey Ltd.

25. Severability

If any provision of this Legal Notice is determined to be invalid, unlawful or unenforceable, that provision will be limited or removed only to the extent necessary.

The remaining provisions will continue in full force and effect.

26. Changes to This Legal Notice

Innisfil Creek Honey Ltd. may update this Legal Notice from time to time.

Changes will be posted on this website with an updated effective date.

The version applicable to an order will generally be the version in effect when the order was placed, subject to applicable law.

27. Contact Information

If you have questions concerning this Legal Notice, our products or our website, please contact: